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Your practice, your rules, your data.
Every response comes from what you approved, a person steps in when it matters, and you can review the history of every conversation.
Four principles
Control before automation.
Responds with what you approved
Location, consultation, financing, procedures and prices are yours to define, and they change when you change them.
Medical decisions are yours
Diagnosis and clinical decisions are in your hands.
History within reach
Review conversations and the source of each response.
Each practice, separate
Each practice's data and credentials live apart from every other's.
When it matters
A person on your team takes over the conversation.
Final price and clinical evaluation
Confirmed by your team or by you.
Payments and receipts
Your team verifies them.
Emergencies and complaints
They go to a person on your team, with a summary.
When a patient asks to talk to someone
“I'd like to talk to someone”: the conversation reaches your team with context.
We review the details of encryption, retention and auditing with you in the meeting.